Privacy Policy

Creative Avenues Performing Arts
Privacy Policy

Last updated: 9 February 2026

  1. Introduction

Creative Avenues Performing Arts is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to parents, guardians, students, website visitors and anyone who interacts with our services.

  1. Who We Are

Business name: Creative Avenues Performing Arts
Website: https://creativeavenuesperformingarts.com/
Email: info@creativeavenuesperformingarts.com
Telephone: 01352 390 235
Address: Oaklands House, Gadlys Lane, Bagillt, CH6 6EH, United Kingdom

For the purposes of data protection law, Creative Avenues Performing Arts is the data controller.

  1. Personal Data We Collect

We may collect and process the following types of personal data:

• Parent or guardian name
• Child’s name and age
• Contact details including email address, telephone number and address
• Emergency contact details
• Medical information relevant to participation (such as allergies or conditions)
• Enrolment, attendance and payment information
• Photographs and video recordings (where consent is given)
• Website usage data including IP address, browser type and pages visited
• Communications sent to us by email, contact forms or social media

  1. How We Collect Personal Data

We collect personal data when you:

• Enrol a child or book a trial class
• Complete forms on our website
• Contact us by email, telephone or social media
• Make payments or enquiries
• Provide consent for photography or marketing
• Visit and use our website (via cookies and analytics tools)

  1. How We Use Personal Data

We use personal data for the following purposes:

• To manage enrolment, classes and attendance
• To communicate with parents and guardians
• To process payments and maintain financial records
• To ensure student safety and safeguarding
• To respond to enquiries and complaints
• To comply with legal and regulatory obligations
• To promote our classes and activities (where consent has been provided)
• To improve our website and services

  1. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Performance of a contract
• Legal obligation
• Legitimate interests (such as running and improving our services)
• Consent (for marketing communications and photography)

You may withdraw consent at any time by contacting us.

  1. Photography and Video

Photographs and video recordings may be taken during classes, rehearsals or performances for promotional or educational purposes. We will only use such media in accordance with the consent preferences provided by parents or guardians. Consent can be withdrawn at any time in writing.

  1. Data Sharing

We do not sell personal data.

We may share personal data only where necessary with:

• Payment providers
• IT and website service providers
• Professional advisers (such as accountants or insurers)
• Legal or regulatory authorities where required by law

All third parties are required to handle data securely and lawfully.

  1. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Data is stored securely and access is limited to authorised personnel only.

  1. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting and safeguarding requirements. When data is no longer required, it is securely deleted or anonymised.

  1. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk/

  1. Cookies

Our website uses cookies to improve functionality and analyse website traffic. Cookies may collect information such as IP address, browser type and pages visited. You can control or disable cookies through your browser settings.

  1. Children’s Data

We recognise the importance of protecting children’s personal data. All data relating to children is provided and managed by parents or legal guardians and is handled with particular care.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. Continued use of our services indicates acceptance of any changes.

  1. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@creativeavenuesperformingarts.com
Telephone: 01352 390 235